Sainsbury's suffers second website crash
Sainsbury's website has crashed for the second time in a month.
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| Last month's crash |
The site was down between 12.45pm and 2.10pm, according to online performance specialists Keynote Systems.
A spokesman for Sainsbury’s said the affected site was the main www.sainsburys.co.uk address, rather than the online ordering service at www.sainsburys.com/groceries.
Regular customers would therefore still have been able to order their shopping online, but anyone trying to find the home shopping service through the main homepage would have been frustrated.
Keynote’s Martin Stern said: "Visitors to the site this afternoon are not going to be impressed…one outage can be forgiven, but repeated problems will severely test the customer's loyalty."
The main site was again unavailable at the time of writing.
Last month’s outage of the home shopping site is estimated to have lost Sainsbury’s more than £1m in sales.
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